“We undertook a review of our insurance after various conversations with Pound Gates, open minded in the discussion as we were happy with our current provider, but it’s good to talk. They invested a lot of time and effort in a speculative approach to seeing what they could do to help us, we then took a decision and moved the account to them on renewal. Thorough, timely, detailed and overall good eggs!

Insurance brokers only really show their mettle when there is a claim to be dealt with, let’s hope there isn’t, but if we do, I am confident they will deal with it in the same way they did the renewal. Special thanks to Harry Butler and Neil Matthews for their time and effort.”

Steve Flory, Hudson Group Ltd

“Pound Gates are a friendly and professional local insurance broker who really take time get to know your business and listen to how they can make the insurance process as smooth and painless as possible. Nothing is too much trouble, and I can trust their recommendations and know that whilst they focus on the details, I can focus on the things that are important to my businesses knowing I have the right insurances in place for my business.”

They champion local companies, and I love that they are committed to doing good in the local area by actively supporting both local charities and The Soma Leo Foundation in Africa.

Kevin Ward, Conatus Financing Solutions

“Pound Gates are not your typical insurance broker. The team invests the time in understanding our business needs, identifying what works and what doesn’t, and offers expert advice to help propel our business forward.”

Ben Halsall, Paltank

“Pound Gates are friendly, credible, professional and good value. They really care about their customers and always act with integrity and honesty. I always feel in very safe hands with their team.”

Jenna Ackerley, Events Under Canvas

“Big Yellow has been working with Pound Gates since 2007. They have always given us first class support, providing an excellent service to our stores and our customers. They negotiate keenly with the insurance market, ensuring we get value for money, without compromising the quality of the insurance cover we put in place.”

John Trotman, Big Yellow

“Pound Gates are a professional insurance broker who understands the needs of our business, covering all our insurance requirements from travel to equipment. Our business relies on specialist equipment, and Debbie, our dedicated broker, found us an industry-leading provider specifically suited to our needs. We’ve been with Pound Gates for several years and will continue to rely on them for their excellent communication, customer service and comprehensive range of products.”

Adam Patrick, Cargostore Worldwide

“I like the straight-forward, realistic and pragmatic approach offered by Pound Gates and their fast and efficient communication.”

“We very much appreciate having a personal and stable contact for both claims handling and policy amendments. It is a joy to work with people that are happy to assist when we have the need. Both Debbie Standring and Craig Albon are assets to your company, and we thank them for their help.”

Stuart Bowden, Trafertir Group​

“I have been with Pound Gates now for many years and have always had the best service from all the team, be it a claim, renewal or just general help. When customers need some reassurance regarding the liability cover we offer, they have always been most helpful in talking to them. Nothing is too much trouble.”

“We had been looking into Cyber Insurance cover for our organisation and we weren’t sure of the right limits for us or what should be included. When we approached Pound Gates for help, straightaway they made the process easy to understand, supported us to gather the right information and then presented us with a selection of suitable quotes from insurers and provided us with the guidance we needed to make our decisions. To top it all, the quotes beat others we’d sourced previously.

Harry was patient with our questions throughout the process and very responsive, he helped cut through any insurance jargon and took the time to make sure we had the best cover solution by carefully checking our needs. Thank you Pound Gates team!”

Hannah Reid, Community Action in Suffolk

“I am happy to share my experience with Debbie Standring at Pound Gates. She took the time to thoroughly understand our situation and find the best insurance coverage options to match our requirements. Our company truly appreciates her exceptional service and would highly recommend her to anyone in need of a knowledgeable and reliable insurance broker. Her exceptional service gained our trust and gratitude.”

Jimmy De Mello, Oriental Tanks Pte Ltd

“Viv is a credit to this business. Excellent, efficient and very easy to deal with. Also when renewing our fleet insurance this year, she found me a much cheaper solution. Decent company to work with.”

Paul Bampton, Ferriday & Alder

“Excellent long-term service, very personable, always responsible and supportive in every way required to help maintain all of our company business insurance requirements. Part of our past, present and long-term strategy with insurance cover.”

David Moon, Tankspan

“I have used Pound Gates for the last 27 years and Sian has always been helpful when I need to ask anything!”

Yvonne Buxton, Ducklings Day Nursery

“The personal service we received was excellent. The cover was tailored exactly to our needs.”

Cecilia Emery, Little VIPs Day Care

“We have been with Pound Gates for more than 18 years. We have always found them to be friendly, approachable, knowledgeable and helpful. They always take the time to get to know the current needs of the business. From the contact in arranging the policies, to the advice given throughout the year, and assistance when a claim is required, we appreciate the time and efforts of all the Pound Gates team.”

Lynne Duncan, Forfar Removals

“Great price – you saved us nearly 50% off our insurance renewal quote, and you provide good advice!”

Nicola Rahman-Knight, Zizus Day Care

“The staff are so friendly and helpful, they have always handled any issues I have had very quickly and efficiently.”

Nicholas Stylli-Roussou, Alltime Removals & Storage

“Consistent support, easy documentation, friendly and informative.”

Susanna Glenister, Bearne Childcare

“I receive fantastic customer service.”

Linda, The Brighton Removals Company

“We have been with Pound Gates for more than 10 years and we are happy with the service. They always help with all of our enquiries.”

Jade, Tot Town Nursery

“When contacting Pound Gates regarding a new policy or a point of query, there is always someone to have an actual conversation with. They are always clear, polite and provide relevant information.”

Vicky Fowkes, Stone Well Cottage Day Nursery

“Fantastic support and customer service for all my queries.”

Justine Myles-Hutton, Honey Bears Nursery

“Very friendly and helpful. You can speak with someone who knows what your individual business needs.”

Austin Brook-Smith, Thistle Removals

“I’ve been with Pound Gates for many years. I like the friendly staff and that they sort out my insurance without any fuss.”

Lisa Lindfield, LSR Storage